Job Description
JUPITER ADVANCED DENTISTRY
Insurance Coordinator & Front Desk Position
At Jupiter Advanced Dentistry, we’re redefining what a dental visit feels like. Our practice blends advanced clinical care with a calm, spa-like atmosphere, offering a welcoming experience for every patient. We specialize in family, restorative, and cosmetic dentistry, and we take pride in providing gentle, personalized care.
We’re seeking a friendly, detail-oriented Insurance Coordinator and Front Desk team member who enjoys creating great first impressions, managing patient insurance, and supporting a smooth, professional front office.Key Responsibilities
Insurance Coordination
· Verify insurance eligibility and benefits prior to patient appointments
· Accurately enter insurance information and maintain patient records
· Prepare and submit insurance claims
· Track, post, and reconcile insurance payments and adjustments
· Follow up on unpaid or denied claims promptly
· Communicate coverage details and out-of-pocket estimates to patients
· Reconcile daily deposit reports and insurance EFTs
· Stay current with CDT code updates, PPO fee schedules and compliance regulations
· Manage Insurance aging reports to keep AR less than 10% over 90 days
Front Desk & Patient Relations
· Greet and check in patients with warmth and professionalism
· Schedule and confirm appointments efficiently to optimize provider time
· Answer phone calls, emails, and patient inquiries courteously
· Collect payments, manage patient balances, and maintain accurate ledgers
· Support patient flow and assist with daily administrative operations
· Coordinate with the clinical team to ensure smooth communication and scheduling
Qualifications
· Experience: Minimum 2 years in a dental front office or insurance coordinator role
· Knowledge: Proficiency in dental insurance billing, CDT codes, and verification processes
· Software: Familiarity with Dentrix (or similar dental practice software) preferred
· Skills: Excellent communication, organization, and multitasking abilities
· Personality: Friendly, dependable, team-oriented, and patient-focused
Compensation & Benefits
· Competitive hourly wage based on experience
· Paid holidays and time off
· 401K Option
· Health Insurance Compensation
· Supportive, positive work environment with a caring team
How to Apply
If you’re passionate about helping patients and want to be part of a modern, compassionate dental practice, we’d love to meet you.
Please email your résumé and a brief cover letter to info@jupiteradvanceddentistry.com with the subject line: Insurance Coordinator – Jupiter Advanced Dentistry.
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