Job Description

Job Description

Job Description

Description:

Basic Description:

Provide Encompass and mortgage software support to all internal teams including handling questions related to all applicable systems. Complete assigned project work related to Encompass and other mortgage software.

Responsibilities:

• Maintain Encompass admin system, create business rules and applicable coding as needed to complete projects.
• Maintain and create custom forms, plug-ins and SDK integrations
• Customize system to support company initiatives, department projects and other ventures as needed
• Test and implement new system rules/procedures as needed
• Provide Encompass support in person, online and over the phone to all departments
• Document any changes made to Encompass or other programs
• Provide basic training and guidance as needed to all teams
• Provide basic IT assistance as needed
• Any other duties as assigned

Qualifications & Skills:

• In-depth knowledge of Encompass, the mortgage industry and processes
• Encompass Admin experience required
• Excellent communication and interpersonal skills
• Analytical abilities and problem-solving skills
• Prolonged periods sitting at a desk and working on a computer.

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