Job Description

Company Description

Smythe & Cross Fine Jewelry is a full-service jewelry store located in the charming downtown of Los Altos, California. We specialize in offering a curated range of elegant jewelry designs, from timeless classics to contemporary pieces, sourced from talented designers and artisans around the globe. Our commitment to quality and style has made us a trusted destination for exceptional jewelry. We take pride in providing a personalized shopping experience in-store and online at smytheandcross.com.

Role Description

This is a full-time, on-site role located at our store in Los Altos, CA. As a Jewelry Sales Associate, you will provide exceptional customer service, assist customers in selecting jewelry that meets their preferences, manage sales transactions, and ensure an excellent shopping experience. You will also maintain the store's visual standards, handle inventory, and develop relationships with customers to foster loyalty and satisfaction.

Qualifications

• Strong Communication skills, with an emphasis on clear and professional interactions.
• Exceptional Customer Service and Customer Satisfaction skills to deliver outstanding shopping experiences.
• Proven ability in Retail Sales with a focus on creating positive Customer Experiences.
• Attention to detail, organizational skills, and the ability to maintain product knowledge.
• Friendly demeanor and enthusiastic approach to building customer relationships.
• Prior experience in luxury retail, jewelry sales, or a related field is a must

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• Availability to work a flexible schedule, including weekends and holidays.

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