Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
Four Seasons Resort Palm Beach is seeking a full-time Recreation Server to join our exciting Recreation/Pool & Beach Team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
What you will do - Demonstrate through knowledge and ability, the execution of the service steps (i.e. greeting the guest(s), taking their order, serving of food, wine etc. during operating hours)
- Offer service all guests in a manner which exceeds expectations
- Understand methods of preparation and presentation of all foods served
- Be vigilantly attentive to service details and product quality
- Collect food from the kitchen when required
- Assist in other Food and Beverage areas when requested to do so, as business volumes require
- Assist the Food & Beverage Manager to develop and maintain a record of all regular guests with their preferences (e.g. beverage type, table location, birthdays, special family occasions)
- Build and maintain rapport with regular guests (both residents and non-residents) as well as cultivating relationships with new patrons
- Effectively handle guest complaints, compliments, concerns or special request
- Work together with other members of staff in all departments and especially the Kitchen
What you bring - The ideal candidate will have prior Food & Beverage experience in a luxury resort/hotel setting and be able to work in a fast-paced environment
- The Recreation Server has direct contact with guests and as such, good communication skills are crucial
- High school education or equivalent experience
- At least 6 months experience within the same or similar position with Four Seasons or other organization. Hotel or restaurant experience preferred
Schedule - The ideal candidate will have a flexible schedule with the ability to work morning/afternoon shifts, weekends, and holidays and is able to work in outside conditions year-round.
What we offer: Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
401(k) Retirement Plan
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Job Tags
Full time, Local area, Flexible hours, Weekend work, Day shift, Afternoon shift,