Job Description

Are you an experienced property management leader with grit, vision, and relentless follow-through, looking for a place where your creative ideas and solutions are valued?

As the Regional Manager at Greenline, you will have the opportunity to lead a multi-property portfolio, driving performance, and coaching teams towards excellence while advancing Greenline’s mission of operational and community success.

Are you?

A CURIOUS AND DATA-DRIVEN THINKER. You continuously ask “why” to uncover root causes, using data and goal setting to coach property managers, leasing agents and maintenance staff toward measurable performance improvements.

SOMEONE WHO SEES POTENTIAL WHERE OTHERS SEE PROBLEMS. You treat every property as your own business, take initiative to identify issues or problems and see these as opportunities to coach, empower and hold team members accountable.

A TEAM COLLABORATOR & RELATIONSHIP BUILDER who fosters trust and teamwork among property staff, able to keep morale high and focus teams on shared goals during challenging periods.

ESSENTIAL DUTIES MAY INCLUDE:

Within the first 30 – 60 days:

• Complete onboarding and training to learn Greenline’s operations, culture, and performance goals while building rapport with on-site teams across assigned properties.
• Shadow Ownership and Property Managers to learn meetings, KPIs, and reporting processes, using the Regional Manager Checklist daily to deepen understanding of property operations.
• Be onsite at 1 property for the first 30 days to learn how Property Managers oversee the property, meet the team and learn Greenline’s processes, technology and structure.
• Review purchase approval processes with leadership and gain system access for approvals and budgeting.
• By 60 days, oversee 2+ properties, review financials and KPIs, lead performance meetings, and conduct audits to ensure quality and compliance.

Within the next 3 – 6 months and ongoing:

• By 90 days, fully oversee 3–4 properties, leading operations, driving improvement in key metrics, and managing portfolio performance independently.
• Drive measurable improvement by coaching Property Managers, reviewing KPIs, and overseeing capital projects to ensure timelines, budgets, and quality standards are met.
• Demonstrates strong financial acumen, build trust with leadership through regular updates, and mentor Property Managers to strengthen site-level alignment.

Within the next 6 – 12 months and ongoing:

• Contribute to process improvements, share best practices with leadership, mentor Property Managers to operate independently, and prepare portfolio summaries highlighting growth and strategic recommendations.
• Lead 4–5 properties independently, maintaining strong occupancy and income performance while making strategic decisions and fostering a high-performing team culture.

EDUCATION, SKILLS & EXPERIENCE:

• 5+ years of experience in multi-family property management with progressive leadership responsibilities overseeing multiple properties, teams, and budgets required
• Demonstrated success managing Class C properties, including older assets and high-volume maintenance environments, with a proven ability to stabilize occupancy and improve resident satisfaction required
• Proven leadership and people management skills with the ability to coach, mentor, and hold accountable Property Managers, Leasing, and Maintenance staff required
• Strong financial and operational acumen with hands-on experience analyzing P&Ls, budgets, and property dashboards, forecasting income and expenses, and driving results through data-informed decisions required
• Exceptional problem-solving and decision-making abilities, demonstrating sound judgment and discernment when evaluating staff performance, operational challenges, or vendor relationships required
• Demonstrated accountability and ownership mindset, operating with independence and transparency while ensuring full visibility into property performance required
• Proficiency using internal property dashboards and reporting systems to track occupancy, delinquency, leasing activity, and work-order completion, with ability to learn new platforms quickly required
• Experience managing portfolios exceeding 1,000 units or multiple properties across regions, with demonstrated success meeting or exceeding occupancy and income goals required
• Knowledge of property-level compliance standards including Fair Housing, safety, and maintenance quality expectations within multi-family communities preferred
• Proficiency with spreadsheet and reporting tools (e.g., Excel, digital dashboards) for analyzing property trends, preparing summaries, and communicating data-driven recommendations to leadership strongly preferred
• Hands-on experience recruiting and hiring on-site staff, with strong ability to assess team fit based on property type and performance needs strongly preferred
• Familiarity with digital PO/invoice approval systems, work-order tracking tools, and photo documentation checklists used to verify property condition preferred
• High school diploma or general education degree (GED); or equivalent combination of education and experience

WORKING HOURS, COMPENSATION AND COMPANY BENEFITS:

Working hours: Full-time schedule with 70-90% of your time onsite at your assigned properties and 10-30% at the corporate office

Bonus opportunity: base salary + commission + property performance-based bonus

Health: Medical / Dental / Vision coverage for employees and dependents

Well-Being: Paid Time Off / Paid Sick Days / Paid Holidays

Financial Wellness: 401k / 20% Greenline Rental Discounts / Employee Referral Program

WHO WE ARE:

At Greenline, our values aren’t just words on a page – they are the heart of who we are and how we succeed together. Our six core values – Grateful, Resourceful, Excellence, Attitude, Team Player, and Simplicity – shape the way we work, interact, and grow as one team. These values inspire us to bring our best selves to work each day, guiding our decisions, fueling collaboration, and motivating us to go above and beyond for our residents and each other.

By living our values, we strengthen our individual performance while contributing to the success of our entire team. They unite us like family, creating an environment where camaraderie thrives, challenges are overcome, and victories are celebrated. More than principles, they enrich our fun-loving culture and make Greenline a truly special place to belong.

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