Job Description
Job Description
Perficient is seeking a seasoned Pega Lead with hands-on technical and account leadership experience. This is a customer facing role responsible for driving business growth and assisting with GTM strategy. The role requires technical experience on the Pega platform along with consultative selling. As a key member of our leadership team, you will collaborate closely with Service Delivery, Business Development, and Sales to identify growth opportunities, validate solutions, and reinforce Perficient's reputation as a trusted IT Services and Pega partner. This role is hybrid in nature requiring time spent at customer sites or at a Perficient location as needed. While our headquarters is located in St. Louis, MO, this position can be based anywhere within the United States where we have a Perficient presence.
RESPONSIBILITIES - Strategic Development : Design and evolve Perficient's Pega solution offerings, ensuring technical excellence and market relevance.
- Enterprise Services : Design services that are essential for enabling business functions, ensuring operational efficiency, and maintaining service quality across departments.
- Innovation Leadership : Drive innovation across the Pega portfolio, leveraging business insight and technical expertise.
- Performance Optimization : Implement initiatives to enhance delivery team performance and service quality across the portfolio.
- Market Analysis : Evaluate service capabilities, financial performance, competitive positioning, and industry trends.
- Framework & Roadmap Creation : Contribute to business planning, develop technical roadmaps, update operational frameworks, and design cross-technology strategies.
- Enablement & Training : Build enablement materials and train delivery teams on Pega AI capabilities and technical best practices.
- Sales Collaboration : Partner with Business Development and Sales to identify new service opportunities, validate solutions, and build compelling customer value propositions.
Pre-Sales & Solutioning - Prepare solution Blueprints and value-based proposals tailored to client needs
- Lead discovery sessions with prospective clients to understand their business challenges, technical environments, and strategic goals.
- Translate discovery insights into high-level solution architectures aligned with Pega best practices and platform capabilities.
- Develop resource plans, project timelines, and effort estimates to support sales pursuits and client proposals.
- Collaborate with internal and external stakeholders-including Sales teams, Delivery Leads, and Clients-to define winning engagement strategies.
Proposal & Sales Support - Craft compelling solution narratives, architecture diagrams, scope definitions, and supporting documentation for sales presentations.
- Contribute to the development of Statements of Work (SOWs), ensuring accurate scoping, deliverables, and delivery models.
- Support RFP/RFI responses by leveraging existing assets and creating new content that provides strategic and technical guidance.
- Partner with Perficient's Pega Leadership team to position the company as a trusted advisor and preferred consulting partner.
Collaboration & Enablement - Serve as a trusted advisor to clients, helping them navigate the Pega ecosystem and adopt scalable, value-driven solutions.
- Work closely with Perficient's Pega sales, delivery, and industry teams to align with go-to-market strategies and industry trends.
- Stay current on Pega product updates, new features, and platform innovations to continuously refine sales strategies and solution offerings.
QUALIFICATIONS - Certifications : Pega CSSA or LSA certification
- Platform Expertise : Hands-on experience with Pega Infinity and strategic industry frameworks
- Strategic Experience : Proven track record in Pega presales, solution development, and IT consulting.
- Technical Breadth : Hands on understanding of Pega capabilities including case management, decisioning, Process AI, Integrations and cloud migrations
- Business Acumen : Strong financial and strategic insight to assess service profitability and market competitiveness.
- Leadership & Communication : Excellent collaboration, communication, and leadership skills across cross-functional teams.
- Bachelor's degree in Computer Science, Information Technology, or commensurate experience.
Work Experience - 7–10 years of experience in solution architecture, software development, or a combination of both.
- 3+ years of experience leading cross-functional, matrixed teams in a pre-sales or consulting capacity.
- Proven experience in Pega migrations and implementations.
- Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
- Familiarity with AI-enhanced platforms is a plus.
- A solid understanding of AI capabilities and limitations including ethical considerations is expected
- Ability and willingness to travel when necessary.
Our Automation team empowers organizations to work smarter by connecting digital process automation (DPA), robotic process automation (RPA), and AI into seamless, intelligent workflows. We help leading brands streamline operations, enhance efficiency, and unlock new business potential. By embedding advanced AI models into automation strategies, we enable smarter decision-making, adaptive processes, and continuous optimization at scale.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Applications will be accepted until the position is filled, or the posting is removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $92,118 to $ 202,730. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.
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ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.
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