Job Description

Job Description

Job Description

Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries.

The vibe…

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it's our people who make that happen.

The Role...

The Spa Nail Tech is an experienced, dynamic individual who possesses a real passion and pride in their work. Flexible Spa Nail Tech with excellent customer service.

• Passion for delivering outstanding client service
• Ability to anticipate guest needs
• A caring and can-do attitude
• A high standard of personal presentation
• Therapist capable of performing treatments to the highest standards
• Dually licensed in Nails/Esthetics and/or Massage a plus
• Performs other duties as assigned by supervisor/manager
• Required to work weekends/Be flexible with your schedule, supporting the needs of the spa
• Properly care for equipment and use spa recommended amounts of product to assist with cost controls
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas
• Actively promote home care programs
• Uphold the fundamentals of sanitation and sterilization as directed by law and the spa's policies and procedures
• Perform prep work and properly clean and restock room as required
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
• Handle guests' questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
• Always maintain a fun and energetic attitude
• Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications:

• Valid Illinois State License
• Retail sales experience
• Provide consistent professional nail services in accordance with spa protocols and accepted certification practices
• Basic verbal communication skills
• Minimum of 2+ year experience working in a spa
• Flexible schedule
• Ability to understand and follow written and verbal instructions
• Detail oriented
• Ability to multitask and work in a fast-paced environment
• Regular and reliable attendance

Physical Requirements:

• Must be able to sit or stand for up to 10 hours
• Must be able to kneel, bend, crouch as required
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to pull, lift, carry at least 20 pounds.
• Uses hands, fingers and arms to administrate treatment to guest
• Fast paced movements are required to go from one part of spa to others

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Pay Range

$16.50—$16.50 USD

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